red baazi Terms and Conditions

Introduction and Applicability

These terms and conditions ("Terms") apply to the use of the red baazi platform and all services operated under it — including online sports betting, casino gaming, live casino, slots and other entertainment activities. These Terms constitute a legal agreement between the organisation operating the platform ("Company") and the user ("Member").

By visiting the red baazi website, opening an account, or participating in any game or bet, you are considered to have read and fully agreed to these Terms. If you do not agree with any term, please refrain from using this platform.

These Terms have been prepared in Bengali with Bangladeshi users in mind. If a translation of the Terms exists in any other language, the Bengali version shall be considered final.

Account Registration

2.1 Registration Requirements

To open an account at red baazi, the Member must provide accurate and up-to-date information. Information provided at the time of registration must not be false or altered under any circumstances. The Company may at any time request documents or proof for identity verification.

• Each individual may open only one account. Multiple accounts in the same person's name are not permitted.
• The mobile number or email address used to register an account must belong to the Member.
• It is the Member's responsibility to keep account login credentials confidential. Sharing this information with any third party is strictly prohibited.
• If unauthorised access to the account occurs, support must be notified immediately.

2.2 Identity Verification (KYC)

The Company reserves the right to verify a Member's identity at any time when necessary. This verification process may require a national identity card, passport or other government-issued document. Withdrawal requests may be put on hold until identity verification is complete.

Age Limit and Eligibility

red baazi services are for individuals aged 21 and above only. Anyone under the age of 21 is strictly prohibited from opening an account or participating in any game. If the Company finds that a Member opened an account while under the age of 21, that account will be closed immediately and all funds in the account may be forfeited.

To be eligible to participate, the Member must be a competent person — meaning they are not prevented from entering into a contract due to mental or legal incapacity. Individuals who directly participate in professional sports competitions or hold a position of advantage related to such competitions are prohibited from placing bets on those events.

Deposits and Withdrawals

4.1 Deposits

red baazi currently accepts deposits via bKash, Nagad and Rocket. The minimum deposit amount is ৳200. Members must deposit from their own mobile banking account — use of a third-party account is not permitted.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes. Withdrawal funds will be sent to the Member's registered mobile banking account — via bKash, Nagad or Rocket, whichever was used for the deposit.

• If there is an active bonus, its wagering requirement must be completed before a withdrawal can be made.
• In the case of suspicious transactions, the Company reserves the right to put withdrawals on hold or cancel them.
• If the same individual attempts to withdraw through multiple accounts, all such accounts may be closed.

4.3 Transaction Security

All financial transactions are secured through SSL encryption. The Company will never ask a Member directly for their PIN, OTP or login credentials.

Bonuses and Promotions

5.1 Welcome Bonus

New members may receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for the bonus is 10 times the bonus amount — meaning the bonus becomes eligible for withdrawal after being wagered 10 times. For example: a ৳1,000 deposit receiving a ৳2,000 bonus gives a total balance of ৳3,000, with a wagering requirement of ৳2,000 × 10 = ৳20,000.

5.2 Other Promotions

red baazi runs various regular promotions. Each promotion has its own terms, wagering rules and validity period. Whether one promotion can be combined with another will be stated clearly in each promotion's description.

• Bonuses will apply only when the specified conditions are met.
• If signs of fraud are detected on any account, the bonus may be cancelled and the withdrawal put on hold.
• A minimum deposit of ৳200 is required to receive a bonus (this may vary by promotion).
• The Company reserves the right to change or discontinue any promotion at any time.

5.3 Bonus Abuse

Opening multiple accounts to obtain bonuses, attempting to make risk-free profits by placing opposing bets, or abusing the bonus system in any way will result in the closure of the relevant account and the forfeiture of bonuses and associated winnings.

Gaming Rules

6.1 Sports Betting

Once a bet is confirmed, it cannot be changed or cancelled. If an event is postponed or cancelled, the bet will be settled according to the Company's rules. If any dispute arises over a result, the Company's decision shall be considered final.

6.2 Casino and Slots

All casino games and slots are operated by the provider's own game engine and RNG (Random Number Generator). Game outcomes are not under the Company's control. If a game is left incomplete due to a technical issue, the relevant bet will be considered void and the stake will be returned.

6.3 Bet Limits

Each game and betting event has set minimum and maximum bet limits, which are displayed in the game interface. The Company reserves the right to set bet limits for any account.

Code of Conduct

While using the red baazi platform, Members must refrain from the following activities:

• Attempting to fraudulently use or hack the platform's software or systems.
• Using automated bots, scripts or any other software to gain an advantage in games.
• Harassing, intimidating or using offensive language towards other Members or Company staff.
• Using the platform for money laundering or any unlawful activity.
• Opening or operating an account using a false identity.

If any of the above conduct is proven, the Member's account will be closed immediately and all balances may be forfeited. The matter may also be reported to the relevant authorities if necessary.

Security and Protection

red baazi places the highest importance on protecting Members' information and funds. All data transmission is secured through SSL encryption. Passwords and account information are stored in encrypted form.

Members are advised to:

• Use a strong and unique password — combining uppercase and lowercase letters, numbers and special characters.
• Change your password regularly and do not use the same password on other sites.
• Avoid logging in from public or shared devices.
• Always log out after using your account.

No representative of the Company will ever ask for your password, OTP or PIN by phone or message. If you receive such a communication, treat it as fraudulent and notify support immediately.

Responsible Gaming

red baazi believes that gaming is an entertainment activity and should never be a cause of financial difficulty. Therefore, following the Responsible Gaming Policy applies to all our Members.

• Members can set deposit limits, session limits and self-exclusion on their account.
• If a Member feels that their gaming habits are getting out of control, they can contact support to take a temporary or permanent account break.
• It is the Member's responsibility to keep minors away from using this platform.

For more information and assistance on this matter, visit our Responsible Gaming page.

Data Protection and Privacy

Members' personal information is collected, stored and used in accordance with the Company's Privacy Policy. This information is used solely for service delivery, identity verification and fulfilling legal obligations.

The Company does not sell or rent Members' personal information to any third party. However, information may be disclosed when required by law or upon the direction of a competent authority.

• Members will be informed in advance about the purpose of data collection.
• Members may view their stored information or submit a request for correction.
• Even after an account is closed, information may be retained for a specified period for legal purposes.

Limitation of Liability

red baazi always strives to provide uninterrupted, quality service. However, the Company's liability is limited in the following circumstances:

• Service interruption due to loss of internet connection or technical faults.
• Issues caused by third parties (payment gateways, game providers).
• Unplanned server or system maintenance downtime.
• Issues with the Member's own device or network.

The Company is not liable for indirect or incidental losses. In the event of a dispute, the Company's liability is limited to the total amount of the Member's relevant transaction.

Account Closure

12.1 At the Member's Own Request

If a Member wishes to permanently close their account, they may contact support and submit a written request. All valid pending withdrawal requests will be settled before the account is closed.

12.2 At the Company's Initiative

The Company may close an account without prior notice in the following circumstances:

• If a breach of these Terms is proven.
• If false information is found during identity verification.
• If abuse of the bonus or gaming system is detected.
• If money laundering or unlawful activity is suspected.
• If there has been no activity on the account for an extended period (more than 12 months).

After an account is closed, no bets or claims will be accepted. Any valid balance (if not forfeited due to a breach of terms) will be returned.

Changes to Terms

red baazi reserves the right to change, add to or cancel these Terms at any time. Members will be duly notified before changes take effect — via a notice published on the platform or by email. Continued use of the platform after any changes will be considered acceptance of the new terms.

Members are therefore advised to visit this page regularly and stay informed about the latest terms. The date of the most recent version of these Terms is noted at the top of the page.

If you have any questions about these Terms or find any provision unclear, please contact support to clarify the matter before using the service. Our FAQ section has answers to common questions.

Contact and Support

For questions or complaints about these Terms or any service of red baazi, please contact our support team. Support is available seven days a week, twenty-four hours a day in Bengali and English.

To learn more about red baazi, visit our About Us page.